2020 Audi A5 problems and complaints
Owners have filed 60 complaints with NHTSA about the 2020 Audi A5. The most-reported areas: Electrical System (41), Unknown Or Other (25), Back Over Prevention (15).
Key takeaways
- 60 owner complaints on file with NHTSA.
- 1 involve a crash, 0 a fire, 0 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 41 | 68% |
| Unknown Or Other | 25 | 42% |
| Back Over Prevention | 15 | 25% |
| Lane Departure | 3 | 5% |
| Seat Belts | 2 | 3% |
| Forward Collision Avoidance | 1 | 2% |
| Visibility/Wiper | 1 | 2% |
| Exterior Lighting | 1 | 2% |
| Equipment | 1 | 2% |
| Visibility | 1 | 2% |
| Air Bags | 1 | 2% |
| Wheels | 1 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Audi A5 2 DR AWD | Not rated | Not rated | Not rated | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System - filed 2025-10-18
Audi USA sent me a recall letter/service action for Infotainment System Software. The system reboots and shuts down unexpectedly while driving. Took the car to a local Audi dealership and they informed me that they cannot repair the recall because they now want to change my SOS module in order for both to work. They ar...
Electrical System,back Over Prevention - filed 2025-08-05
The Multi-Media Interface (MMI) randomly reboots and poses a safety hazard. Several times while reversing using my backup camera, the MMI has rebooted which causes the camera to go blank. This poses a risk to back up into an object or a person during this time. Also during this time, the Rear Cross Traffic Warning s...
Electrical System - filed 2025-08-03
The MMI which controls back up and 360 cameras, parking sensors, collision avoidance system, navigation, bluetooth, radio, etc reboots randomly without warning. There is no predictability and I have not been able to identify a trigger. There is no warning indicator on the dash or MMI before it happens. When it reboots ...
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More for the 2020 Audi A5
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.