2020 Audi Q7 problems and complaints

Owners have filed 29 complaints with NHTSA about the 2020 Audi Q7. The most-reported areas: Electrical System (11), Engine (7), Service Brakes (3).

Key takeaways

  • 29 owner complaints on file with NHTSA.
  • 1 involve a crash, 1 a fire, 2 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1138%
Engine724%
Service Brakes310%
Unknown Or Other310%
Power Train310%
Engine And Engine Cooling27%
Forward Collision Avoidance27%
Hydraulic13%
Fuel/Propulsion System13%
Fuel System13%
Gasoline13%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Audi Q7 SUV AWDNot ratedNot rated5/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-10-25

COMPONENT: 48V mild-hybrid electrical system — engine ground connections, Belt Starter Generator circuit, and 48V lithium battery. The vehicle is available for inspection upon request; the 48V battery dealer now call failed has not yet been replaced. SAFETY RISK: On 8/1/2026, the vehicle suffered sudden, complete elec...

Engine And Engine Cooling - filed 2026-09-22

See attached document for complaint.

Service Brakes, Hydraulic - filed 2026-09-14

The contact owns a 2020 Audi Q7. The contact stated that while driving 15 MPH, the vehicle unexpectedly lost motive power and the brakes engaged without warning, causing the vehicle to rear-end another vehicle in front. The vehicle was towed to a local tow yard. The contact sustained injuries to the lower back, neck, a...

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More for the 2020 Audi Q7

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.