2020 BMW X5 problems and complaints

Owners have filed 114 complaints with NHTSA about the 2020 BMW X5. The most-reported areas: Electrical System (39), Engine (34), Power Train (17).

Key takeaways

  • 114 owner complaints on file with NHTSA.
  • 3 involve a crash, 8 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System3934%
Engine3430%
Power Train1715%
Unknown Or Other1614%
Engine And Engine Cooling1513%
Service Brakes65%
Air Bags65%
Exterior Lighting54%
Structure44%
Suspension33%
Steering33%
Seat Belts33%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 BMW X5 SUV RWDNot rated4/55/5Not rated
2020 BMW X5 SUV AWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other,engine - filed 2026-11-05

While driving home vehicle began to smoke. Pulled over thinking it may be overheating, not realizing it was smoke. No warnings or messages were displayed. Parked, turned off ignition and called husband from vehicle. When smoke became overwhelming I got out of vehicle. Noticed sparks dripping from under vehicle. C...

Service Brakes, Hydraulic - filed 2026-10-01

The contact owns a 2020 BMW X5. The contact stated that while driving, the ignition switch message was displayed. The contact stated that later in the day, while driving at an undisclosed speed, the brake pedal was depressed, and the brake malfunction message displayed. The contact forcefully depressed the brake pedal ...

Suspension - filed 2026-09-27

I am reporting a severe structural safety failure on my 2020 BMW X5. While driving, the front suspension assembly suffered an abrupt mechanical failure. A subsequent inspection by an independent service facility revealed that the front control arm brackets had "burst" / fractured. This exact mechanical failure perfec...

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More for the 2020 BMW X5

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.