2020 Buick Encore problems and complaints

Owners have filed 19 complaints with NHTSA about the 2020 Buick Encore. The most-reported areas: Engine (7), Fuel/Propulsion System (4), Power Train (4).

Key takeaways

  • 19 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine737%
Fuel/Propulsion System421%
Power Train421%
Electrical System421%
Service Brakes316%
Vehicle Speed Control316%
Unknown Or Other316%
Hydraulic15%
Visibility15%
Steering15%
Air Bags15%
Latches/Locks/Linkages15%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Buick Encore SUV AWD5/55/55/54/5
2020 Buick Encore SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Service Brakes, Hydraulic,vehicle Speed Control - filed 2026-06-25

The contact owns a 2020 Buick Encore. The contact stated that while driving at an undisclosed speed, the brake pedal and accelerator pedal became extremely hot to the touch. The contact became aware that the silver heat shield was missing. Additionally, the contact stated that there was electrical activity or electrici...

Unknown Or Other,service Brakes - filed 2026-04-28

I took my 2020 Buick Encore to an independent auto repair shop to have a brake inspection after I had contacted GM multiple times about the loss of acceleration, check engine light and stabilitrak light would come on with brake pedal stiffness and then almost needing to push it to the floor to stop. When I took it to t...

Engine,fuel/Propulsion System - filed 2026-02-25

Defective "TURBO CHARGER" at 38,091 miles. The defective worn-out or damaged turbocharger was removed from the engine and a new one was installed at a cost of $1816.00. This part should not wear out at 38,000 miles. My mechanic informed me that this is common in the Buick Encore vehicles to experience a defective "TURB...

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More for the 2020 Buick Encore

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.