2020 Cadillac CT5 problems and complaints
Owners have filed 40 complaints with NHTSA about the 2020 Cadillac CT5. The most-reported areas: Power Train (16), Unknown Or Other (11), Engine (8).
Key takeaways
- 40 owner complaints on file with NHTSA.
- 2 involve a crash, 0 a fire, 2 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 16 | 40% |
| Unknown Or Other | 11 | 28% |
| Engine | 8 | 20% |
| Electrical System | 8 | 20% |
| Structure | 5 | 13% |
| Latches/Locks/Linkages | 2 | 5% |
| Wheels | 2 | 5% |
| Vehicle Speed Control | 2 | 5% |
| Steering | 2 | 5% |
| Service Brakes | 1 | 3% |
| Engine And Engine Cooling | 1 | 3% |
| Fuel/Propulsion System | 1 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Cadillac CT5
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Cadillac CT5 4 DR AWD | 5/5 | 5/5 | 5/5 | 5/5 |
| 2020 Cadillac CT5 4 DR RWD | 5/5 | 5/5 | 5/5 | 5/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,service Brakes,engine - filed 2026-10-30
What component or system failed or malfunctioned, and is it available for inspection upon request? The 10 speed transmission started get struck in gears while on the highway. How was your safety or the safety of others put at risk? Yes Has the problem been reproduced or confirmed by a dealer or independent service cen...
Power Train - filed 2026-09-21
I am filing an urgent consumer safety complaint against Bert Ogden Cadillac in [XXX] for a severe federal safety recall violation. My 2020 Cadillac CT5 is experiencing catastrophic transmission failure, including severe slipping and violent pulling during acceleration. This creates an immediate risk of sudden highway d...
Latches/Locks/Linkages - filed 2026-08-04
The contact owns a 2020 Cadillac CT5. The contact stated that while the vehicle was parked and using the key fob to open the door, the door on the driver’s side failed to open. The failure was a recurring failure. The dealer was contacted and diagnosed the vehicle with an exterior door handle failure on the driver’s s...
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More for the 2020 Cadillac CT5
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.