2016 Cadillac CTS problems and complaints

Owners have filed 31 complaints with NHTSA about the 2016 Cadillac CTS. The most-reported areas: Electrical System (10), Power Train (9), Steering (4).

Key takeaways

  • 31 owner complaints on file with NHTSA.
  • 0 involve a crash, 1 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1032%
Power Train929%
Steering413%
Unknown Or Other413%
Suspension413%
Engine413%
Structure310%
Air Bags26%
Wheels26%
Forward Collision Avoidance13%
Lane Departure13%
Service Brakes13%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Cadillac CTS 4 DR AWD5/55/55/55/5
2016 Cadillac CTS 4 DR RWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering - filed 2025-12-08

The contact owns 2016 Cadillac CTS. The contact stated while driving at various speeds, the vehicle lost power steering functionality. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact rel...

Unknown Or Other - filed 2025-06-16

Message "Shift to Park" even though the car is already in Park, preventing shutting down the car.

Structure - filed 2025-04-29

The contact owns a 2016 Cadillac CTS. The contact stated while the vehicle was parked, the carbon fiber-optic piece on the rear passenger door was fractured. The contact stated the occupant was exiting the rear passenger's door when the occupant was stabbed by the carbon fiber-optic piece. The contact stated that the ...

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More for the 2016 Cadillac CTS

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.