2017 Cadillac CTS problems and complaints

Owners have filed 27 complaints with NHTSA about the 2017 Cadillac CTS. The most-reported areas: Power Train (9), Steering (8), Unknown Or Other (4).

Key takeaways

  • 27 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train933%
Steering830%
Unknown Or Other415%
Wheels311%
Air Bags27%
Electrical System27%
Seats14%
Engine14%
Suspension14%
Tires14%
Vehicle Speed Control14%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2017 Cadillac CTS 4 DR RWD5/55/55/55/5
2017 Cadillac CTS 4 DR AWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering - filed 2026-08-13

The contact owns a 2017 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The service power steering message was displayed. The failure had occurred while the contact was in the middle of traffic. The dealer was made aware of the fa...

Air Bags,seats - filed 2025-12-20

The airbag warning light appeared 45 days ago. I immediately took my 2017 Cadillac to the dealer (Sewell Cadillac of Houston). The vehicle is covered under a Sewell Extended warranty until 2028. The dealer performed troubleshooting and determined that the passenger seat sensors/module (part # 84567224 ) was defective....

Steering - filed 2025-11-23

The power steering went out on the vehicle. I was not driving at the time. There was a recall on these vehicles pertaining to the EPS module.

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More for the 2017 Cadillac CTS

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.