2020 Cadillac Escalade problems and complaints

Owners have filed 14 complaints with NHTSA about the 2020 Cadillac Escalade. The most-reported areas: Engine (6), Power Train (3), Engine And Engine Cooling (2).

Key takeaways

  • 14 owner complaints on file with NHTSA.
  • 2 involve a crash, 1 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine643%
Power Train321%
Engine And Engine Cooling214%
Forward Collision Avoidance214%
Electrical System17%
Service Brakes17%
Exterior Lighting17%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Cadillac Escalade SUV 4WDNot ratedNot rated5/53/5
2020 Cadillac Escalade SUV 2WDNot ratedNot rated5/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-08-27

ABS lights come on, engine misfireing, camshaft position senor codes, and vehicle will lunge at stop light. Bought the car 30 days ago and has been in service at the dealership for the past 3 weeks.

Engine - filed 2026-04-24

My vehicle doesn’t even have 66k miles on it and the lifters have gone bad. The check engine came on and the vehicle has stopped working.

Engine - filed 2026-03-26

Engine Failure According to Chevrolet dealership my engine needed to be replace due to tapping coming from the engine. In addition, they found lifter damage along with the camshaft. Cylinder 3 lifter roller failure causing noise and camshaft damage, Yes this was confirmed and engine replaced at that same dealership N...

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More for the 2020 Cadillac Escalade

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.