2021 Cadillac Escalade problems and complaints

Owners have filed 96 complaints with NHTSA about the 2021 Cadillac Escalade. The most-reported areas: Engine (53), Electrical System (13), Power Train (11).

Key takeaways

  • 96 owner complaints on file with NHTSA.
  • 3 involve a crash, 2 a fire, 2 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine5355%
Electrical System1314%
Power Train1111%
Engine And Engine Cooling1010%
Unknown Or Other88%
Fuel/Propulsion System77%
Forward Collision Avoidance77%
Service Brakes55%
Exterior Lighting44%
Seat Belts44%
Structure33%
Lane Departure33%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Cadillac Escalade SUV 4WD4/54/55/53/5
2021 Cadillac Escalade SUV 2WD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2026-10-28

I own a 2021 Cadillac Escalade Premium Luxury with approximately 47,000 miles. On Oct 11, 2026, after stopping for gas, I noticed shortly after driving away that my entire digital instrument cluster was black. I had no speedometer, fuel gauge, mileage display, or dashboard warning indicators, although the center infota...

Engine - filed 2026-10-17

There is internal engine failure. Yes it is available for inspection. My safety as well as others were at risk when the engine started to fail, without warning, causing my car to jolt and briefly lose control of steering. If complete engine failure happened while driving, I would not have control over my car. My life a...

Electrical System,structure - filed 2026-10-16

After soft-close, left-side passenger door won't open. Not form the outside, not from the inside. Happened before about a year ago. logged into dealer system but the were unable to identify (and correct) the issue. This presents a big hazard in case of an accident, roll-over etc - unable to exit the vehicle swiftly.

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More for the 2021 Cadillac Escalade

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.