2004 Cadillac SRX problems and complaints

Owners have filed 218 complaints with NHTSA about the 2004 Cadillac SRX. The most-reported areas: Electronic Stability Control (esc) (43), Electrical System (36), Power Train (35).

Key takeaways

  • 218 owner complaints on file with NHTSA.
  • 16 involve a crash, 2 a fire, 17 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electronic Stability Control (esc)4320%
Electrical System3617%
Power Train3516%
Service Brakes2913%
Steering2612%
Engine And Engine Cooling209%
Vehicle Speed Control178%
Engine157%
Unknown Or Other157%
Visibility146%
Hydraulic136%
Suspension126%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2004 Cadillac SRX 4-DR. w/SABNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electronic Stability Control (esc),engine - filed 2026-02-18

The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall...

Visibility - filed 2024-04-11

Sun roof exploded in my driveway.

Engine - filed 2023-07-19

2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has b...

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More for the 2004 Cadillac SRX

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.