2014 Cadillac SRX problems and complaints
Owners have filed 390 complaints with NHTSA about the 2014 Cadillac SRX. The most-reported areas: Exterior Lighting (266), Electrical System (39), Unknown Or Other (29).
Key takeaways
- 390 owner complaints on file with NHTSA.
- 16 involve a crash, 2 a fire, 7 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Exterior Lighting | 266 | 68% |
| Electrical System | 39 | 10% |
| Unknown Or Other | 29 | 7% |
| Visibility/Wiper | 25 | 6% |
| Power Train | 21 | 5% |
| Suspension | 19 | 5% |
| Service Brakes | 12 | 3% |
| Vehicle Speed Control | 7 | 2% |
| Steering | 5 | 1% |
| Seats | 5 | 1% |
| Engine | 5 | 1% |
| Structure | 5 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2014 Cadillac SRX SUV FWD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2014 Cadillac SRX SUV AWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train - filed 2026-09-16
I have taken my car to 3 different dealerships. Plus a transmission shop due to the vehicle do a jerk after it get hot sometimes. I was told the codes that were given to me that I needed a new transmission. I took it the vehicle to a GMC dealership first and was told my car was Cadilliac made and to take it to Cadillac...
Exterior Lighting,visibility/Wiper - filed 2026-07-25
I have a 2014 Cadillac SRX that has a hazardous headlights issue. At night there is no visibility for other drivers to see me. I’m not the only SRX customer either this issue. Please let me what is going on, Cadillac, GM, need to be responsible for replacing this issue
Power Train - filed 2026-07-23
Transmission is slipping/jerking when stopping and then when accelerating again. Multiple other owners have reported this same issue.
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More for the 2014 Cadillac SRX
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.