2020 Cadillac XT4 problems and complaints

Owners have filed 17 complaints with NHTSA about the 2020 Cadillac XT4. The most-reported areas: Service Brakes (5), Unknown Or Other (4), Engine (4).

Key takeaways

  • 17 owner complaints on file with NHTSA.
  • 0 involve a crash, 1 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Service Brakes529%
Unknown Or Other424%
Engine424%
Forward Collision Avoidance318%
Electrical System212%
Suspension212%
Hydraulic212%
Fuel System16%
Gasoline16%
Visibility/Wiper16%
Power Train16%
Back Over Prevention16%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Cadillac XT4 SUV AWDNot rated4/5Not rated4/5
2020 Cadillac XT4 SUV FWDNot rated4/5Not rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other,service Brakes - filed 2026-07-06

Brakes feel squishy again, feels like it won’t stop, vehicle leak, tpms light on

Fuel System, Gasoline,engine - filed 2025-11-25

The contact owns a 2020 Cadillac XT4. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The vehicle was taken to Auto Zone, where it was diagnosed and determined that the EVAP pump (Evaporative Emissions System) was leaking. The vehicle was not taken to the dealer or to an i...

Electrical System,visibility/Wiper - filed 2025-09-30

Rear camera/360 camera works intermittently. Vehicle has been recalled for this exact problem and was taken to dealership for correction. Camera became inoperative again and a camera replacement was paid for out of pocket around early 2025. 6 months later, the issue has started again and camera is inoperative when reve...

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More for the 2020 Cadillac XT4

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.