2020 Cadillac XT6 problems and complaints
Owners have filed 36 complaints with NHTSA about the 2020 Cadillac XT6. The most-reported areas: Electrical System (11), Power Train (8), Back Over Prevention (7).
Key takeaways
- 36 owner complaints on file with NHTSA.
- 0 involve a crash, 0 a fire, 0 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 11 | 31% |
| Power Train | 8 | 22% |
| Back Over Prevention | 7 | 19% |
| Unknown Or Other | 4 | 11% |
| Engine | 4 | 11% |
| Forward Collision Avoidance | 3 | 8% |
| Fuel/Propulsion System | 2 | 6% |
| Structure | 2 | 6% |
| Visibility | 2 | 6% |
| Tires | 1 | 3% |
| Steering | 1 | 3% |
| Engine And Engine Cooling | 1 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Cadillac XT6 SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Cadillac XT6 SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Fuel/Propulsion System - filed 2026-06-23
Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac...
Power Train - filed 2026-04-24
at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in excess fan usage (lowering fuel consu...
Power Train - filed 2026-02-12
Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.
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More for the 2020 Cadillac XT6
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.