2020 Cadillac XT6 problems and complaints

Owners have filed 36 complaints with NHTSA about the 2020 Cadillac XT6. The most-reported areas: Electrical System (11), Power Train (8), Back Over Prevention (7).

Key takeaways

  • 36 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1131%
Power Train822%
Back Over Prevention719%
Unknown Or Other411%
Engine411%
Forward Collision Avoidance38%
Fuel/Propulsion System26%
Structure26%
Visibility26%
Tires13%
Steering13%
Engine And Engine Cooling13%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Cadillac XT6 SUV AWD5/55/55/54/5
2020 Cadillac XT6 SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Fuel/Propulsion System - filed 2026-06-23

Vehicle stalled while driving on a busy road creating a very dangerous situation. Could not put it in neutral to push it out of the road; it was partially in the road for over an hour. Had to have it towed to replace the fuel pump and fuel pump control unit. Found two recalls after the incident and was told by Cadillac...

Power Train - filed 2026-04-24

at 60,740 miles, "Steering Assist is Reduced Drive with Care" message appeared. Under warranty, but dealership booked for 2 months. Error went away. After powertrain warranty expires (70,000 miles), message constantly appears, and coolant thermostat display is BLANK. Results in excess fan usage (lowering fuel consu...

Power Train - filed 2026-02-12

Transmission jerking and has become unsafe to drive. Will have to go back to the dealership for this issue. This will be the third time 4 same issue.

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More for the 2020 Cadillac XT6

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.