2020 Cadillac XT6 problems and complaints

Owners have filed 39 complaints with NHTSA about the 2020 Cadillac XT6. The most-reported areas: Electrical System (12), Power Train (9), Back Over Prevention (8).

Key takeaways

  • 39 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System1231%
Power Train923%
Back Over Prevention821%
Unknown Or Other410%
Engine410%
Forward Collision Avoidance38%
Steering25%
Exterior Lighting25%
Fuel/Propulsion System25%
Structure25%
Visibility25%
Tires13%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Cadillac XT6 SUV AWD5/55/55/54/5
2020 Cadillac XT6 SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering,electrical System,exterior Lighting - filed 2026-10-27

UNACCEPTABLE SAFETY HAZARD: General Motors & Cadillac Need to Take Responsibility I am writing this to urge Cadillac and General Motors to address a critical safety issue before someone gets seriously hurt or dies. While driving my 2020 Cadillac XT6 over an overpass in XXX, the vehicle suffered a complete electrical...

Power Train - filed 2026-10-09

The contact owns a 2020 Cadillac XT6. The contact stated that while accelerating from a complete stop and driving below 30 MPH, the vehicle shuddered, hesitated, and jerked. The vehicle was taken to the dealer, where it was diagnosed with burned transmission fluid and excessive metal shavings inside the fluid. The deal...

Back Over Prevention - filed 2026-10-01

The contact owns a 2020 Cadillac XT6. The contact stated that while reversing at an undisclosed speed, the rear-view camera screen was intermittently dark and inoperable. The camera malfunction warning light was illuminated. The vehicle was taken back to the residence. The failure mileage was approximately 41,000.

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More for the 2020 Cadillac XT6

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.