2019 Cadillac XTS problems and complaints

Owners have filed 5 complaints with NHTSA about the 2019 Cadillac XTS. The most-reported areas: Power Train (1), Engine (1), Air Bags (1).

Key takeaways

  • 5 owner complaints on file with NHTSA.
  • 1 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train120%
Engine120%
Air Bags120%
Seats120%
Tires120%
Service Brakes120%
Unknown Or Other120%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Cadillac XTS 4 DR AWDNot rated5/5Not rated4/5
2019 Cadillac XTS 4 DR FWDNot rated5/5Not rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,engine - filed 2025-06-10

currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The shuddering has caused the ve...

Air Bags,seats - filed 2024-10-18

The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.

Tires - filed 2024-10-18

The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.

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More for the 2019 Cadillac XTS

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.