2012 Chevrolet Cruze problems and complaints

Owners have filed 865 complaints with NHTSA about the 2012 Chevrolet Cruze. The most-reported areas: Engine (268), Electrical System (196), Service Brakes (152).

Key takeaways

  • 865 owner complaints on file with NHTSA.
  • 62 involve a crash, 18 a fire, 30 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine26831%
Electrical System19623%
Service Brakes15218%
Power Train13716%
Electronic Stability Control (esc)10812%
Steering10312%
Unknown Or Other8410%
Vehicle Speed Control516%
Fuel/Propulsion System486%
Engine And Engine Cooling445%
Visibility/Wiper354%
Air Bags344%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2012 Chevrolet Cruze 4 DR FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-08-31

I was driving and the engine caught on fire. The flames came from the turbo gasket compartment not sure why or how it ignited. Thankfully the damage was not that extensive the car was towed to my residence and it is not drivable it won't start.

Engine - filed 2026-06-16

Was driving and my car literally wouldn't go forward. Prior to I had an oil change and I would smell burning oil

Electrical System,unknown Or Other,service Brakes - filed 2026-06-03

My breaks do not work in reverse. Pump valve seems to be bad

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More for the 2012 Chevrolet Cruze

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.