2002 Chevrolet Impala problems and complaints
Owners have filed 809 complaints with NHTSA about the 2002 Chevrolet Impala. The most-reported areas: Electrical System (309), Exterior Lighting (125), Engine And Engine Cooling (107).
Key takeaways
- 809 owner complaints on file with NHTSA.
- 40 involve a crash, 32 a fire, 36 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 309 | 38% |
| Exterior Lighting | 125 | 15% |
| Engine And Engine Cooling | 107 | 13% |
| Service Brakes | 77 | 10% |
| Engine | 75 | 9% |
| Hydraulic | 65 | 8% |
| Steering | 59 | 7% |
| Air Bags | 49 | 6% |
| Power Train | 38 | 5% |
| Visibility | 31 | 4% |
| Equipment | 26 | 3% |
| Fuel System | 21 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2002 Chevrolet Impala 4-DR | Not rated | Not rated | Not rated | Not rated |
| 2002 Chevrolet Impala 4-DR w/SAB | Not rated | Not rated | Not rated | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Air Bags - filed 2026-05-06
The contact’s son owned a 2002 Chevrolet Impala. The contact stated that the contact was unaware of how the failure occurred; however, the contact’s son was involved in a crash in which the vehicle collided with a wall. The contact stated that none of the air bags deployed during the crash. The contact stated that the ...
Electrical System,engine,fuel/Propulsion System - filed 2026-01-03
Fuel system or backfire is what I believe happened to it. The vehicle is available for inspection upon request. My safety was severely put at risk because the car exploded and caught fire while I was inside the car and fire came through the dash and air conditioner slots, anything could of happened whether shrapnel or ...
Tires - filed 2025-05-24
225/60 R16 tire size valve leak and pushed in slow tire leak
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More for the 2002 Chevrolet Impala
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.