2003 Chevrolet Impala problems and complaints

Owners have filed 721 complaints with NHTSA about the 2003 Chevrolet Impala. The most-reported areas: Electrical System (273), Exterior Lighting (106), Engine (88).

Key takeaways

  • 721 owner complaints on file with NHTSA.
  • 33 involve a crash, 32 a fire, 29 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System27338%
Exterior Lighting10615%
Engine8812%
Engine And Engine Cooling8211%
Service Brakes7410%
Hydraulic547%
Air Bags416%
Steering324%
Power Train314%
Unknown Or Other233%
Vehicle Speed Control233%
Visibility203%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2003 Chevrolet Impala 4-DRNot ratedNot ratedNot ratedNot rated
2003 Chevrolet Impala 4-DR w/SABNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System - filed 2024-11-12

My car sometimes cuts off while driving. Was on highway 301 running about 60 mph in the middle lane and just lost power no warning. No code no nothing. Sacred me, I truly feel that's a safety issue, for me and the cars behind me. It's bad not knowing when or where this will happen again.

Exterior Lighting - filed 2024-09-10

After I go back and forth between my bright headlights and regular All of a sudden my headlights shut off it happens after so many times going between them

Unknown Or Other - filed 2024-02-03

Ignition lock issue. I’m guessing security light came on hard to start vehicle when switch doesn’t work. Almost left me stranded. Apparently this is common. I have kids and if I get stranded with them what am I supposed to do? Something needs to be done

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More for the 2003 Chevrolet Impala

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.