2004 Chevrolet Impala problems and complaints

Owners have filed 1073 complaints with NHTSA about the 2004 Chevrolet Impala. The most-reported areas: Electrical System (681), Exterior Lighting (104), Service Brakes (89).

Key takeaways

  • 1073 owner complaints on file with NHTSA.
  • 43 involve a crash, 21 a fire, 41 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System68163%
Exterior Lighting10410%
Service Brakes898%
Engine727%
Steering636%
Hydraulic515%
Power Train474%
Vehicle Speed Control414%
Engine And Engine Cooling363%
Air Bags313%
Unknown Or Other293%
Fuel System242%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2004 Chevrolet Impala 4-DR w/SABNot ratedNot ratedNot ratedNot rated
2004 Chevrolet Impala 4-DRNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-10-26

REAR VALVE COVER LEAKING OIL ONTO MANIFOLD, CAUSING SMOKE.

Steering,air Bags,service Brakes - filed 2026-10-02

Car has turned off 3 times while sitting at a light and took hours to turn back on, car shudders when breaking sometimes and abs/traction control/air bag lights will come on, and will shudder and turn off while driving.

Power Train,electrical System,vehicle Speed Control - filed 2025-11-29

Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!

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More for the 2004 Chevrolet Impala

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.