2004 Chevrolet Impala problems and complaints
Owners have filed 1071 complaints with NHTSA about the 2004 Chevrolet Impala. The most-reported areas: Electrical System (681), Exterior Lighting (104), Service Brakes (88).
Key takeaways
- 1071 owner complaints on file with NHTSA.
- 43 involve a crash, 21 a fire, 41 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 681 | 64% |
| Exterior Lighting | 104 | 10% |
| Service Brakes | 88 | 8% |
| Engine | 71 | 7% |
| Steering | 62 | 6% |
| Hydraulic | 51 | 5% |
| Power Train | 47 | 4% |
| Vehicle Speed Control | 41 | 4% |
| Engine And Engine Cooling | 36 | 3% |
| Air Bags | 30 | 3% |
| Unknown Or Other | 29 | 3% |
| Fuel System | 24 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2004 Chevrolet Impala 4-DR w/SAB | Not rated | Not rated | Not rated | Not rated |
| 2004 Chevrolet Impala 4-DR | Not rated | Not rated | Not rated | Not rated |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,electrical System,vehicle Speed Control - filed 2025-11-29
Cars acceleration causes me to be unable to pick up speed it decelerates up hills small or latg ramps cats constantly fly pass to avoid a multi car pile up it’s very dangerous!
Electrical System,engine - filed 2025-09-05
The contact owns a 2004 Chevrolet Impala. The contact stated that while driving approximately 40 MPH, the vehicle suddenly decelerated to approximately 20 MPH, and the instrument panel went black. The contact stated that the vehicle lost power steering functionality, and then lost motive power and stalled. The contact ...
Electrical System - filed 2024-07-31
The contact owned a 2004 Chevrolet Impala. The contact received notification of NHTSA Campaign Number: 14V400000 (Electrical System) and would like to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
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More for the 2004 Chevrolet Impala
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.