2013 Chevrolet Impala problems and complaints

Owners have filed 272 complaints with NHTSA about the 2013 Chevrolet Impala. The most-reported areas: Electronic Stability Control (esc) (108), Service Brakes (53), Electrical System (52).

Key takeaways

  • 272 owner complaints on file with NHTSA.
  • 16 involve a crash, 0 a fire, 12 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electronic Stability Control (esc)10840%
Service Brakes5319%
Electrical System5219%
Steering3413%
Power Train3312%
Engine3011%
Wheels238%
Unknown Or Other228%
Vehicle Speed Control207%
Air Bags197%
Suspension176%
Traction Control System176%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2013 Chevrolet Impala 4 DR FWD4/54/54/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Exterior Lighting - filed 2026-09-03

Purchased aftermarket headlight assembly via Amazon. Wiring harness overheats during normal use, causing connector damage/melting. This is the third unit with an identical defect within one month — seller/manufacturer has replaced twice but the problem recurs. Poses fire/electrical hazard. [XXX] INFORMATION REDACTED PU...

Unknown Or Other - filed 2026-08-18

I have 2 monitors frozen that won't reset . The drive cycle is very dangerious it includes takeing up to 55 and deceleration down to 20 multiple times for many miles I myself have driven this cycle taking my life in my hands in nyc for 300 miles with no success

Steering,air Bags - filed 2025-07-17

I have driving on highway [XXX] heading back home to yucca valley from oceanside driving in the left lane my steering wheel locked up my vehicle swerved let into a street sign and thr vehicle proceeded to turn right swerving on the road losing control of the vehicle my airbag never deployed and my riverside tire as we...

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More for the 2013 Chevrolet Impala

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.