2016 Chevrolet Impala problems and complaints

Owners have filed 111 complaints with NHTSA about the 2016 Chevrolet Impala. The most-reported areas: Electrical System (30), Unknown Or Other (22), Engine (21).

Key takeaways

  • 111 owner complaints on file with NHTSA.
  • 8 involve a crash, 4 a fire, 10 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System3027%
Unknown Or Other2220%
Engine2119%
Power Train1614%
Steering1614%
Air Bags1614%
Electronic Stability Control (esc)109%
Service Brakes87%
Structure76%
Exterior Lighting76%
Fuel/Propulsion System55%
Lane Departure44%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Chevrolet Impala 4 DR FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-08-10

The contact owned a 2016 Chevrolet Impala. The contact stated that while driving approximately 35 MPH and turning into a parking lot, the vehicle lost power and there was black smoke coming from the right side of the engine compartment. The contact then parked the vehicle and opened the hood, and there were flames comi...

Power Train - filed 2026-06-01

The contact owns a 2016 Chevrolet Impala. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. In addition, the contact noticed an abnormal sound and the vehicle stopped. The contact stated that the instrument cluster displa...

Power Train - filed 2025-10-28

Between 25mph and 35mph transmission will " lose " gearing and start revving when I'm stuck in traffic, causing a safety concern/risk. Have to stop the car completely and let her cool down below half operating temp for the transmission to rekick into gear. Happens Everytime after driving through cities, ATF has a sligh...

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More for the 2016 Chevrolet Impala

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.