2004 Chevrolet Suburban problems and complaints

Owners have filed 406 complaints with NHTSA about the 2004 Chevrolet Suburban. The most-reported areas: Electrical System (163), Service Brakes (95), Hydraulic (33).

Key takeaways

  • 406 owner complaints on file with NHTSA.
  • 15 involve a crash, 11 a fire, 12 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System16340%
Service Brakes9523%
Hydraulic338%
Steering297%
Power Train246%
Vehicle Speed Control236%
Engine And Engine Cooling225%
Fuel System184%
Gasoline174%
Air Bags154%
Tires154%
Visibility154%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2004 Chevrolet Suburban 1500 4-DR. w/SABNot ratedNot ratedNot ratedNot rated

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Air Bags - filed 2026-03-31

Front passenger dash airbag spontaneously deployed without any inciting event. The vehicle is at the Team Chevrolet Goldsboro dealership. A case has been opened with General Motors Case Number XXX. No prior warning - it smoked for a few seconds then deployed. No prior warning lights.

Electrical System - filed 2024-04-22

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed at night, the instrument panel gauges, and warning lights functionality became inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The vehicle was not repaired. The manufactu...

Engine And Engine Cooling,air Bags - filed 2023-01-03

The contact owns a 2004 Chevrolet Suburban. The contact stated that while driving approximately 45 mph he noticed the temperature gauge increased to the high indicator. The engine coolant hot message was displayed. The contact stated that while attempting to pull over there was an abnormal popping noise and smoke was d...

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More for the 2004 Chevrolet Suburban

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.