2017 Chrysler Pacifica problems and complaints

Owners have filed 1546 complaints with NHTSA about the 2017 Chrysler Pacifica. The most-reported areas: Engine (526), Power Train (474), Electrical System (397).

Key takeaways

  • 1546 owner complaints on file with NHTSA.
  • 46 involve a crash, 11 a fire, 37 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine52634%
Power Train47431%
Electrical System39726%
Steering28919%
Unknown Or Other21614%
Vehicle Speed Control906%
Service Brakes866%
Fuel/Propulsion System705%
Structure634%
Electronic Stability Control (esc)272%
Suspension252%
Forward Collision Avoidance161%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2017 Chrysler Pacifica VAN FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-11-05

I experienced the red turtle light on a trip to [XXX] two weeks ago. It was intermittent, it would come on and go off within about 5 seconds total. I realized the fire hazard risk recall had not been completed. Upon returning home I took my vehicle to the dealer. At that point I did not have a cel illuminated just the ...

Electrical System,structure,visibility/Wiper - filed 2026-11-02

The vehicle has suffered multiple severe safety hazards involving the power sliding doors and the primary dashboard infotainment screen. 1. POWER SLIDING DOORS (BODY DEFECT): Both the left (driver) and right (passenger) power sliding doors have experienced a critical structural hardware failure of the center roller h...

Power Train,electrical System - filed 2026-10-30

safety complaint regarding a severe CAN bus communication failure in the 2017 Chrysler Pacifica (gas model, base trim, no Engine Stop-Start) resulting in a sudden loss of transmission control while driving. The defect manifests as an intermittent loss of communication between the Electronic Shifter Module (ESM) and the...

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More for the 2017 Chrysler Pacifica

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.