2018 Chrysler Pacifica problems and complaints

Owners have filed 895 complaints with NHTSA about the 2018 Chrysler Pacifica. The most-reported areas: Engine (378), Electrical System (291), Steering (189).

Key takeaways

  • 895 owner complaints on file with NHTSA.
  • 28 involve a crash, 14 a fire, 15 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine37842%
Electrical System29133%
Steering18921%
Power Train15918%
Unknown Or Other11413%
Fuel/Propulsion System485%
Electronic Stability Control (esc)374%
Vehicle Speed Control354%
Service Brakes313%
Suspension202%
Structure192%
Forward Collision Avoidance152%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2018 Chrysler Pacifica VAN FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,unknown Or Other,engine - filed 2026-11-02

I originally took my car to Reedman toll in 2021 due to frequent issues with the batteries needing to be replaced and the car not starting. At the time I was told it was related to a recall, and they fixed it. However, over the last year I have continued to have various problems with the car. The batteries were repl...

Steering - filed 2026-11-02

When turning the wheel slightly (ie. 10 or 1 position), the wheel will lock up and stick requiring additional effort/overcompensation to get turn the wheel back. The issue has become increasingly worse over the past few months, but there was no distinct onset or issue that prompted the first problem.

Power Train - filed 2026-11-02

The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving uphill, the vehicle was shaking uncontrollably. Additionally, the Auto START/STOP feature intermittently failed to restart the engine while depressing the accelerator pedal. The vehicle was taken to an independent mechanic where a diagnost...

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More for the 2018 Chrysler Pacifica

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.