2020 Chrysler Pacifica problems and complaints
Owners have filed 175 complaints with NHTSA about the 2020 Chrysler Pacifica. The most-reported areas: Electrical System (67), Engine (54), Power Train (39).
Key takeaways
- 175 owner complaints on file with NHTSA.
- 7 involve a crash, 3 a fire, 11 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 67 | 38% |
| Engine | 54 | 31% |
| Power Train | 39 | 22% |
| Steering | 32 | 18% |
| Unknown Or Other | 19 | 11% |
| Fuel/Propulsion System | 10 | 6% |
| Seats | 7 | 4% |
| Vehicle Speed Control | 5 | 3% |
| Forward Collision Avoidance | 5 | 3% |
| Service Brakes | 5 | 3% |
| Air Bags | 4 | 2% |
| Visibility/Wiper | 4 | 2% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Chrysler Pacifica
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Chrysler Pacifica VAN AWD | Not rated | 5/5 | 5/5 | Not rated |
| 2020 Chrysler Pacifica VAN FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Seats - filed 2026-11-03
The contact owns a 2020 Chrysler Pacifica. The contact stated that while driving 35 MPH, the second-row driver's side seat adjuster latch failed to lock as intended. The contact's minor child was seated in the seat when the seat independently moved forward and backward. The contact stated that two days later, the secon...
Electrical System,engine - filed 2026-11-02
Over the past couple of years the auto start-stop system has progressively gotten worse with erratic issues. I've been to the dealership, and have replaced the main and aux batteries multiple times to reset the system and fix the problem. New batteries do not fix the problem. The vehicle's electrical system has turned...
Power Train,electrical System,engine - filed 2026-10-23
File an Immediate NHTSA Safety Complaint (Do This Tonight) The vehicle intermittently stalls completely while decelerating or braking at low speeds when the engine is warm. The dashboard flashes an ACC/FCW warning as the engine dies. This requires a full shift into Park to restart in active traffic, creating an immine...
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More for the 2020 Chrysler Pacifica
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.