2021 Chrysler Pacifica problems and complaints
Owners have filed 368 complaints with NHTSA about the 2021 Chrysler Pacifica. The most-reported areas: Electrical System (149), Engine (140), Power Train (119).
Key takeaways
- 368 owner complaints on file with NHTSA.
- 11 involve a crash, 1 a fire, 11 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 149 | 40% |
| Engine | 140 | 38% |
| Power Train | 119 | 32% |
| Fuel/Propulsion System | 75 | 20% |
| Unknown Or Other | 54 | 15% |
| Back Over Prevention | 28 | 8% |
| Vehicle Speed Control | 22 | 6% |
| Forward Collision Avoidance | 16 | 4% |
| Steering | 16 | 4% |
| Seats | 12 | 3% |
| Service Brakes | 10 | 3% |
| Structure | 8 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2021 Chrysler Pacifica VAN AWD | Not rated | 5/5 | 5/5 | Not rated |
| 2021 Chrysler Pacifica VAN FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System - filed 2026-09-11
My vehicle has open Safety Recall 66B. My radio, navigation, and touchscreen worked normally until a recent dealership service that included a 12-volt battery replacement and high-voltage battery recall service. Immediately after I picked up the vehicle, the touchscreen developed a “ghost-touch” issue and began operati...
Seats - filed 2026-09-11
Both second-row seats in my 2021 Chrysler Pacifica Hybrid have developed serious safety-related mechanical problems. While my children were seated in the second-row seats and the vehicle was being driven, the seat locking mechanism suddenly released. I heard a sudden release sound, the seat release lever moved, and the...
Electrical System,fuel/Propulsion System - filed 2026-09-09
I am reporting a critical manufacturer-imposed restriction that prevents the completion of a life-saving safety campaign, Recall 52D (NHTSA ID: 24V362), which carries a strict "Park Outside and Do Not Charge" advisory.My vehicle has an active fault code P0E15 (Electric Coolant Heater control performance), which is a we...
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More for the 2021 Chrysler Pacifica
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.