2021 Chrysler Pacifica problems and complaints

Owners have filed 381 complaints with NHTSA about the 2021 Chrysler Pacifica. The most-reported areas: Electrical System (156), Engine (144), Power Train (120).

Key takeaways

  • 381 owner complaints on file with NHTSA.
  • 12 involve a crash, 1 a fire, 11 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System15641%
Engine14438%
Power Train12031%
Fuel/Propulsion System8121%
Unknown Or Other5615%
Back Over Prevention287%
Vehicle Speed Control236%
Steering174%
Forward Collision Avoidance164%
Seats133%
Service Brakes113%
Structure82%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Chrysler Pacifica VAN AWDNot rated5/55/5Not rated
2021 Chrysler Pacifica VAN FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,engine,fuel/Propulsion System - filed 2026-11-05

We drive an 2021 Pasifica hybrid crysler van. We got a recall card for the hybrid battery. We took it into the dealership they installed the software, said it passed, then a month later engine light came on. We took it back to the dealership they scanned it and done a soak test and everything else to go with it and th...

Electrical System,engine,fuel/Propulsion System - filed 2026-11-04

We took our van in for the 52d recall of the battery being defective and can catch on fire!! for our 2021 crysler pasifica hybrid van for them to update the software for the hybrid battery and to monitor it. Not even a month later we had to take it back to the dealership mechanic because the check engine light came on....

Service Brakes - filed 2026-11-02

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle speed control and braking systems malfunctioned. The vehicle experienced sudden unintended acceleration while the driver was actively applying the brakes. The vehicle has been parked, remains unrepaired, and i...

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More for the 2021 Chrysler Pacifica

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.