2023 Chrysler Pacifica problems and complaints

Owners have filed 156 complaints with NHTSA about the 2023 Chrysler Pacifica. The most-reported areas: Engine (47), Electrical System (43), Power Train (42).

Key takeaways

  • 156 owner complaints on file with NHTSA.
  • 3 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine4730%
Electrical System4328%
Power Train4227%
Air Bags3522%
Unknown Or Other2214%
Fuel/Propulsion System1610%
Steering117%
Vehicle Speed Control74%
Service Brakes74%
Back Over Prevention53%
Forward Collision Avoidance43%
Seats43%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2023 Chrysler Pacifica PV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Structure - filed 2026-10-27

I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no saf...

Electrical System,air Bags - filed 2026-10-11

2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the reca...

Power Train,vehicle Speed Control - filed 2026-10-03

While driving on a highway during rush-hour traffic, my car had an alert that said “ stop safely vehicle will shut off soon” I quickly pulled over on the side of the highway and my vehicle completely stopped working within a minute. This all happened in about 30 seconds. I would step on the gas and it wouldn’t go even ...

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More for the 2023 Chrysler Pacifica

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.