2020 Dodge Durango problems and complaints
Owners have filed 55 complaints with NHTSA about the 2020 Dodge Durango. The most-reported areas: Exterior Lighting (22), Electrical System (9), Engine (7).
Key takeaways
- 55 owner complaints on file with NHTSA.
- 0 involve a crash, 3 a fire, 5 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Exterior Lighting | 22 | 40% |
| Electrical System | 9 | 16% |
| Engine | 7 | 13% |
| Unknown Or Other | 6 | 11% |
| Structure | 4 | 7% |
| Air Bags | 3 | 5% |
| Steering | 3 | 5% |
| Service Brakes | 3 | 5% |
| Power Train | 3 | 5% |
| Vehicle Speed Control | 3 | 5% |
| Seats | 2 | 4% |
| Fuel/Propulsion System | 2 | 4% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Dodge Durango SUV 4WD | 4/5 | 4/5 | 5/5 | 3/5 |
| 2020 Dodge Durango SUV RWD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Exterior Lighting - filed 2026-09-16
Purchased in XXX from Tri Star Motors in [XXX] with approximately 18,000 miles on it. In XXX, I noticed some flickering on the passenger side racetrack light and water entrapment after a somewhat heavy snowfall. After some research, I removed the drain bolt and drained the water out. I left the drain bolt off so that ...
Electrical System,exterior Lighting - filed 2026-08-02
My entire lighting system in back of truck stopped working. The racetrack lighting system. The license plate lights done. I cannot drive the car at night because I will get pulled over. Dodge saying it is not covered under the extended warranty I purchased.
Electrical System,unknown Or Other - filed 2026-05-11
My 2020 Dodge Durango experienced a severe interior dashboard fire that appeared to originate in the center dash/radio area while the vehicle was parkedin driveway. The fire caused extensive melting and burn damage throughout the dashboard, center console, wiring, and surrounding interior components. The infotainment/r...
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More for the 2020 Dodge Durango
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.