2021 Dodge Durango problems and complaints

Owners have filed 200 complaints with NHTSA about the 2021 Dodge Durango. The most-reported areas: Exterior Lighting (90), Electrical System (40), Unknown Or Other (24).

Key takeaways

  • 200 owner complaints on file with NHTSA.
  • 10 involve a crash, 4 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Exterior Lighting9045%
Electrical System4020%
Unknown Or Other2412%
Engine2211%
Structure147%
Air Bags116%
Fuel/Propulsion System105%
Power Train105%
Back Over Prevention95%
Service Brakes84%
Forward Collision Avoidance63%
Steering42%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Dodge Durango SUV 4WD4/54/55/53/5
2021 Dodge Durango SUV RWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Air Bags - filed 2026-09-21

The vehicle was involved in a collision that resulted in deployment of the frontal airbag system. After obtaining the vehicle following the collision, I observed what appears to be an abnormal deployment of the front passenger airbag. The driver frontal airbag deployed outward from the steering wheel into the driver oc...

Exterior Lighting - filed 2026-08-31

The driver side daytime running lamp no longer works after 55000 miles. The daytime running lamp (DRL) is an led light strip that requires the entire headlamp to be replaced. Anyone can inspect the issue at any time. The issue presents a risk to oncoming traffic who cannot see my entire vehicle especially at daw...

Unknown Or Other - filed 2026-08-30

The vehicle’s manufacturer-installed infotainment system repeatedly displays an intrusive error message while the vehicle is being operated. The message obstructs the navigation display and requires the driver to manually interact with the touchscreen to dismiss it. This creates visual and manual driver distraction. Th...

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More for the 2021 Dodge Durango

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.