2018 Dodge Journey problems and complaints

Owners have filed 234 complaints with NHTSA about the 2018 Dodge Journey. The most-reported areas: Electrical System (72), Unknown Or Other (45), Engine (30).

Key takeaways

  • 234 owner complaints on file with NHTSA.
  • 7 involve a crash, 2 a fire, 7 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System7231%
Unknown Or Other4519%
Engine3013%
Exterior Lighting2712%
Service Brakes2511%
Back Over Prevention2310%
Vehicle Speed Control219%
Power Train188%
Seats146%
Air Bags125%
Steering115%
Visibility/Wiper83%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2018 Dodge Journey SUV AWD4/54/55/54/5
2018 Dodge Journey SUV FWD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Exterior Lighting - filed 2026-09-18

Technician notes exterior headlight assembly is defective and not reflecting bright.

Air Bags - filed 2026-09-16

Air Bag in the steering wheel. we took it back to the dealership for them to fix or do something about it and they refused to. No warning at all.

Electrical System,engine - filed 2026-09-01

Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were observed coming through t...

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More for the 2018 Dodge Journey

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.