2020 Dodge Journey problems and complaints
Owners have filed 65 complaints with NHTSA about the 2020 Dodge Journey. The most-reported areas: Electrical System (19), Unknown Or Other (19), Back Over Prevention (14).
Key takeaways
- 65 owner complaints on file with NHTSA.
- 1 involve a crash, 1 a fire, 1 reported injury.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Electrical System | 19 | 29% |
| Unknown Or Other | 19 | 29% |
| Back Over Prevention | 14 | 22% |
| Engine | 8 | 12% |
| Exterior Lighting | 5 | 8% |
| Service Brakes | 4 | 6% |
| Visibility/Wiper | 3 | 5% |
| Power Train | 3 | 5% |
| Steering | 3 | 5% |
| Vehicle Speed Control | 2 | 3% |
| Air Bags | 2 | 3% |
| Seat Belts | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Dodge Journey SUV FWD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Back Over Prevention - filed 2026-09-18
My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been rele...
Electrical System - filed 2026-08-22
When starting my car and turning on my air or heat component the front will turn on but the components in the middle won’t! You have to hit the panel to make it turn on and when your driving the middle component shuts off losing power and dims the lights and dash lights with radio screen! I’ve had this issue since I pu...
Back Over Prevention - filed 2026-08-13
The contact owns a 2020 Dodge Journey. The contact stated that while reversing the vehicle, the rear-view camera was inverted. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. Th...
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More for the 2020 Dodge Journey
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.