2020 Ford EcoSport problems and complaints

Owners have filed 403 complaints with NHTSA about the 2020 Ford EcoSport. The most-reported areas: Engine And Engine Cooling (179), Engine (173), Power Train (53).

Key takeaways

  • 403 owner complaints on file with NHTSA.
  • 7 involve a crash, 9 a fire, 26 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Engine And Engine Cooling17944%
Engine17343%
Power Train5313%
Unknown Or Other4010%
Fuel/Propulsion System246%
Electrical System143%
Service Brakes133%
Vehicle Speed Control123%
Air Bags92%
Suspension41%
Seat Belts31%
Steering31%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ford EcoSport SUV AWD4/54/55/54/5
2020 Ford EcoSport SUV FWD4/54/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other,engine - filed 2026-11-04

My 2020 Ford EcoSport was delivered to a certified Ford franchise dealership for a mandatory safety recall. The dealership held my vehicle in their service department for 18 consecutive months (1.5 years) claiming an extended parts and repair delay. Because the manufacturer and dealership held my car for a year and a h...

Engine - filed 2026-10-29

"Our 2020 Ford EcoSport has suffered multiple catastrophic engine failures directly caused by the defective oil pump drive belt covered under NHTSA Recall 23V905000 / Ford Recall 23S64. The authorized recall remedy completely failed to permanently resolve the safety hazard on this vehicle, leading to repeated, highly ...

Electrical System,engine - filed 2026-10-26

The engine to my car completely caught on fire and destroyed the engine and inside of my car. All my items in my car were melted and put myself and other people in danger. There were no lights on until that morning where the engine light started flashing and in the span of 10-15 minutes the car was slowing down. Parked...

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More for the 2020 Ford EcoSport

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.