2020 Ford Edge problems and complaints

Owners have filed 316 complaints with NHTSA about the 2020 Ford Edge. The most-reported areas: Power Train (185), Unknown Or Other (49), Engine (47).

Key takeaways

  • 316 owner complaints on file with NHTSA.
  • 12 involve a crash, 1 a fire, 15 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train18559%
Unknown Or Other4916%
Engine4715%
Electrical System258%
Forward Collision Avoidance217%
Back Over Prevention134%
Vehicle Speed Control124%
Seat Belts113%
Visibility103%
Service Brakes83%
Fuel/Propulsion System72%
Structure62%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ford Edge SUV AWD5/55/55/54/5
2020 Ford Edge SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train,service Brakes,engine - filed 2026-09-19

I just bought this vehicle with a broken powertrain, torque converter, and warped rotors. These cars are mechanics special that should only be $2,000. Since it's a 2020 it is being sold for $18,800. It can be repossessed for a crap shoot car. Before this I bought a 2016 Buick Enclave with also a broken torque converte...

Power Train - filed 2026-09-18

Shuttering/Jerking at lower speeds

Power Train - filed 2026-09-15

The contact owns a 2020 Ford Edge. The contact stated that while driving 5 MPH and making a right turn after stopping, the rear differential made an abnormal grinding sound and the vehicle shuddered. The contact stated that the failure occurred while driving at low speeds and turning. The dealer was notified of the fai...

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More for the 2020 Ford Edge

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.