2020 Ford Edge problems and complaints

Owners have filed 330 complaints with NHTSA about the 2020 Ford Edge. The most-reported areas: Power Train (193), Engine (52), Unknown Or Other (50).

Key takeaways

  • 330 owner complaints on file with NHTSA.
  • 12 involve a crash, 1 a fire, 15 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train19358%
Engine5216%
Unknown Or Other5015%
Electrical System258%
Forward Collision Avoidance216%
Back Over Prevention134%
Vehicle Speed Control124%
Seat Belts113%
Visibility103%
Service Brakes82%
Fuel/Propulsion System72%
Suspension62%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ford Edge SUV AWD5/55/55/54/5
2020 Ford Edge SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-11-04

The contact owns a 2020 Ford Edge. The contact stated that while the vehicle was parked, the transmission was shifted into drive(D), the vehicle lunged forward and the vehicle shut off. The contact stated that the vehicle almost crashed into a concrete pillar. The contact stated that there was an unknown warning light ...

Power Train - filed 2026-11-02

The rear differential/rear drive unit (RDU) in my 2020 Ford Edge AWD is failing. I am concerned that this represents a broader known problem with the RDU that Ford has not adequately addressed for all affected vehicles. Ford has issued multiple service communications concerning the RDU in the Ford Edge. Ford SSM 49571...

Engine - filed 2026-10-28

The engine stalled and started smoking and has no lights to warn me of anything wrong. I was in the middle of a busy street. I had to tow it to the dealership I bought it from and they said the coolant was empty but there were no leaks and no warnings it was low. They said it was coolant intrusion. They said a egr valv...

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More for the 2020 Ford Edge

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.