2020 Ford Escape problems and complaints
Owners have filed 1525 complaints with NHTSA about the 2020 Ford Escape. The most-reported areas: Structure (605), Unknown Or Other (306), Power Train (236).
Key takeaways
- 1525 owner complaints on file with NHTSA.
- 20 involve a crash, 4 a fire, 28 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Structure | 605 | 40% |
| Unknown Or Other | 306 | 20% |
| Power Train | 236 | 15% |
| Electrical System | 156 | 10% |
| Engine | 120 | 8% |
| Fuel System | 119 | 8% |
| Gasoline | 118 | 8% |
| Fuel/Propulsion System | 75 | 5% |
| Forward Collision Avoidance | 66 | 4% |
| Visibility/Wiper | 42 | 3% |
| Service Brakes | 42 | 3% |
| Latches/Locks/Linkages | 40 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Escape SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Ford Escape SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,lane Departure,forward Collision Avoidance - filed 2026-09-17
These are the failed systems since the recall was being repaired since July 27th 2026. The car is presently still at the dealer today. Sept 18 2026. Sync Screen goes black Instrument cluster goes black. Auto-hold fails Pre-collision emergency assist not available Forward camera not available Drive mode not available ...
Tires - filed 2026-09-17
I purchased four brand new tires Douglas touring AS 102 H all season tires on September 12, 2024 with my mileage at 48,906 miles. On July 14th 2026 I went to Portsmouth Ford used car for a recall the inspected my tires and said I had 7/32 of tread life left. Today on September 17, 2026 I was told by Walmart in Portsmou...
Fuel/Propulsion System - filed 2026-09-11
After a dealership diagnostic visit involving my 2020 Ford Escape, I discovered that a connector in the vehicle's Smart Data Link/Gateway area underneath the dashboard had been left disconnected when the vehicle was returned to me. The vehicle had been at Gullo Ford of Conroe on September 9–10, 2026 for an intermitten...
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More for the 2020 Ford Escape
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.