2020 Ford Escape problems and complaints
Owners have filed 1550 complaints with NHTSA about the 2020 Ford Escape. The most-reported areas: Structure (606), Unknown Or Other (309), Power Train (243).
Key takeaways
- 1550 owner complaints on file with NHTSA.
- 20 involve a crash, 4 a fire, 28 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Structure | 606 | 39% |
| Unknown Or Other | 309 | 20% |
| Power Train | 243 | 16% |
| Electrical System | 159 | 10% |
| Fuel System | 123 | 8% |
| Gasoline | 122 | 8% |
| Engine | 122 | 8% |
| Fuel/Propulsion System | 78 | 5% |
| Forward Collision Avoidance | 69 | 4% |
| Visibility/Wiper | 45 | 3% |
| Service Brakes | 42 | 3% |
| Latches/Locks/Linkages | 40 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Ford Escape
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Escape SUV AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2020 Ford Escape SUV FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Fuel/Propulsion System - filed 2026-11-02
Recall on the fuel injector , recieved a recall alert in the mail . Informed me that Ford dose not recommend not driving the vehicle. Caught fire while I was driving it and burned up .
Fuel System, Gasoline - filed 2026-11-02
The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that after refueling, the vehicle shuddered abnormally after pressing the Push-to-Start button. The cont...
Forward Collision Avoidance - filed 2026-10-26
AWD Module fails to communicate properly due to bad ground connection. Dashboard message shows AWD Failure, Pre-collision assist warning unavailable, Electronic stability control unavailable, and Hill start assist failure. Ford is aware of this problem and has issued TSB 23-2061. These vehicles should be re-called beca...
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More for the 2020 Ford Escape
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.