2021 Ford Escape problems and complaints

Owners have filed 355 complaints with NHTSA about the 2021 Ford Escape. The most-reported areas: Structure (92), Unknown Or Other (59), Service Brakes (49).

Key takeaways

  • 355 owner complaints on file with NHTSA.
  • 9 involve a crash, 9 a fire, 5 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Structure9226%
Unknown Or Other5917%
Service Brakes4914%
Fuel System4613%
Gasoline4613%
Power Train4613%
Engine4513%
Electrical System3410%
Fuel/Propulsion System298%
Visibility195%
Back Over Prevention113%
Visibility/Wiper93%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2021 Ford Escape SUV AWD5/55/55/54/5
2021 Ford Escape SUV FWD5/55/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Engine - filed 2026-11-02

Car is experiencing internal engine component deterioration under Recall 23S27. Auffenberg Ford in O'Fallon, IL cleared the critical P1061 safety code on October 6 using my code reader, saying they didn’t have time to hook it up to their system and sent me home with an appointment to bring it back in, without fixing th...

Visibility - filed 2026-10-30

The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the windshield wipers intermittently hesitated while moving from the left to the right. The dealer was contact...

Visibility - filed 2026-10-29

The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed and attempting to roll up the rear driver's side window, the rear driver's side window failed to roll up as intended. The vehicle was taken to the dealer. The contact was requested to pay for a diagnostic test. The contac...

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More for the 2021 Ford Escape

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.