2004 Ford Explorer problems and complaints

Owners have filed 1408 complaints with NHTSA about the 2004 Ford Explorer. The most-reported areas: Power Train (477), Structure (446), Visibility (101).

Key takeaways

  • 1408 owner complaints on file with NHTSA.
  • 75 involve a crash, 16 a fire, 105 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train47734%
Structure44632%
Visibility1017%
Vehicle Speed Control846%
Engine And Engine Cooling786%
Electrical System624%
Air Bags544%
Service Brakes544%
Suspension514%
Engine453%
Steering443%
Wheels423%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2004 Ford Explorer 4-DR.Not ratedNot ratedNot rated3/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Air Bags - filed 2024-06-05

All four side curtain airbags deployed while I was driving my car in a parking lot. There was no collision and no reason whatsoever for the airbags to deploy. The airbags in the dash did not deploy. The airbag hit me in the side of the head and shrapnel from the airbag, hit me in the face and eyes and knocked me sidewa...

Service Brakes - filed 2024-05-28

on [XXX] brought to local shop on power steering leak. Week before, Paid $50 for inspection. on [XXX] appointment was line and replaced. But tech said get pass brake line was rotted and was bad leak of brake fluid. On [XXX] my wife's Explorer was reinspected and rear driver side brake copper line also reported rotted a...

Fuel/Propulsion System - filed 2024-02-09

I need a new gas tank for my vehicle and Ford stopped making the gas tank for my vehicle. That is a very big safety issue. I called Ford and they were helping to find one from junkyard's I don't want one from a junkyard that I have to repair. I asked for Ford to make a gas tank or pay for them to have mine fixed right ...

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More for the 2004 Ford Explorer

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.