2012 Ford Flex problems and complaints
Owners have filed 66 complaints with NHTSA about the 2012 Ford Flex. The most-reported areas: Steering (25), Engine (11), Electrical System (10).
Key takeaways
- 66 owner complaints on file with NHTSA.
- 4 involve a crash, 1 a fire, 4 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Steering | 25 | 38% |
| Engine | 11 | 17% |
| Electrical System | 10 | 15% |
| Service Brakes | 8 | 12% |
| Structure | 5 | 8% |
| Unknown Or Other | 5 | 8% |
| Fuel/Propulsion System | 5 | 8% |
| Power Train | 4 | 6% |
| Air Bags | 3 | 5% |
| Suspension | 3 | 5% |
| Vehicle Speed Control | 3 | 5% |
| Wheels | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2012 Ford Flex
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2012 Ford Flex SUV AWD | Not rated | Not rated | Not rated | 4/5 |
| 2012 Ford Flex SUV FWD | Not rated | Not rated | Not rated | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Steering - filed 2026-11-03
The Electric Power Assisted Steering (EPAS) system failed completely and permanently while driving. This is the exact hardware defect described in Ford Safety Recall 15S18 (NHTSA Campaign 15V340000), specifically relating to the internal Motor Position Sensor inside the steering gear assembly. The vehicle and the fault...
Structure - filed 2026-10-30
The B-pillar panels for the Ford Flex are known to be a road hazard. The last recall only included 2016-2019, but ALL Flexes have the same panel design which is an exposed plastic trim panel affixed to the metal door with double-sided tape. The tape fails, the panel flies off at freeway speeds and hits other traffic, o...
Steering - filed 2025-12-30
The contact owns a 2012 Ford Flex. The contact stated that while driving at approximately 30 MPH, the ABS and the ESC warnings illuminated. The contact stated that she had recently heard an abnormal grinding sound while turning the steering wheel. The contact had taken the vehicle to an independent mechanic, where it w...
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More for the 2012 Ford Flex
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.