2016 Ford Flex problems and complaints

Owners have filed 104 complaints with NHTSA about the 2016 Ford Flex. The most-reported areas: Back Over Prevention (31), Electrical System (24), Unknown Or Other (14).

Key takeaways

  • 104 owner complaints on file with NHTSA.
  • 4 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Back Over Prevention3130%
Electrical System2423%
Unknown Or Other1413%
Suspension1010%
Structure99%
Engine88%
Steering88%
Power Train88%
Vehicle Speed Control44%
Fuel/Propulsion System33%
Seat Belts33%
Electronic Stability Control (esc)33%

One complaint can name several components, so shares add up to more than 100%.

Parts for the 2016 Ford Flex

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2016 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5
2016 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Back Over Prevention - filed 2026-11-04

The contact owns a 2016 Ford Flex. The contact stated that while reversing, the rear-view camera displayed a distorted image. The failure was a persistent failure. The dealer was contacted, and the contact was informed that the parts were not available to repair the vehicle. The contact received notification of NHTSA C...

Electrical System - filed 2026-11-02

I am writing about the two active recalls for my vehicle. They are both over ONE YEAR old from when they were announced, They both still state something like "Parts not available". How long does it take to get parts for this? My vehicle is directly affected by both recalls and I would like to get them repaired.

Back Over Prevention - filed 2026-10-26

The contact owns a 2016 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V69500 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While reversing, the r...

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More for the 2016 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.