2018 Ford Flex problems and complaints

Owners have filed 69 complaints with NHTSA about the 2018 Ford Flex. The most-reported areas: Unknown Or Other (20), Structure (19), Back Over Prevention (14).

Key takeaways

  • 69 owner complaints on file with NHTSA.
  • 7 involve a crash, 0 a fire, 1 reported injury.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other2029%
Structure1928%
Back Over Prevention1420%
Electrical System1217%
Suspension913%
Lane Departure23%
Service Brakes23%
Steering23%
Air Bags23%
Power Train23%
Fuel/Propulsion System23%
Wheels23%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2018 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5
2018 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Structure - filed 2026-10-21

The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V829000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted and had replaced the part on three separate occasions. The contact stated that the manufacturer had exceed...

Unknown Or Other - filed 2026-10-11

The radio/navigation system is having issues. Randomly the radio/nagvation system has a loud static crackling noise during use. It will make those sounds and then stops producing any kind of sounds of the speakers. No sound will come from the radio(fm, am, Bluetooth, aux, hands free calling or navigation). At the times...

Unknown Or Other - filed 2026-09-24

The driver side C pillar trim broke off while driving on the highway causing the debris to interrupt traffic.

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More for the 2018 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.