2018 Ford Flex problems and complaints
Owners have filed 66 complaints with NHTSA about the 2018 Ford Flex. The most-reported areas: Unknown Or Other (18), Structure (18), Back Over Prevention (14).
Key takeaways
- 66 owner complaints on file with NHTSA.
- 7 involve a crash, 0 a fire, 1 reported injury.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Unknown Or Other | 18 | 27% |
| Structure | 18 | 27% |
| Back Over Prevention | 14 | 21% |
| Electrical System | 12 | 18% |
| Suspension | 9 | 14% |
| Lane Departure | 2 | 3% |
| Service Brakes | 2 | 3% |
| Steering | 2 | 3% |
| Air Bags | 2 | 3% |
| Power Train | 2 | 3% |
| Fuel/Propulsion System | 2 | 3% |
| Wheels | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2018 Ford Flex SUV AWD | Not rated | Not rated | Not rated | 4/5 |
| 2018 Ford Flex SUV FWD | Not rated | Not rated | Not rated | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,unknown Or Other - filed 2026-09-18
I own a 2018 Ford Flex, VIN 2FMGK5D8XJBA07166, with two open safety recalls Ford cannot repair: 25SA9 (rear view camera, NHTSA 25V695) and 25SB8 (B-pillar trim, NHTSA 25V829). My rear view camera has been completely inoperative for two years — it has not worked at all since mid-2024. On 7/12/2024 a Ford dealer verified...
Unknown Or Other - filed 2026-09-04
There's been a recall for the rear backup camera since October of last year. Although there hasn't been any particular incidents, there's been some close calls because the fix is still not available. Any help would be appreciated
Back Over Prevention - filed 2026-09-04
The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 26V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed a black image. The vehicle was taken to two dealers, b...
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More for the 2018 Ford Flex
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.