2019 Ford Flex problems and complaints

Owners have filed 248 complaints with NHTSA about the 2019 Ford Flex. The most-reported areas: Back Over Prevention (139), Structure (56), Unknown Or Other (51).

Key takeaways

  • 248 owner complaints on file with NHTSA.
  • 4 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Back Over Prevention13956%
Structure5623%
Unknown Or Other5121%
Electrical System229%
Visibility/Wiper114%
Suspension62%
Engine52%
Lane Departure42%
Steering31%
Power Train31%
Seat Belts21%
Engine And Engine Cooling21%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5
2019 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Structure,back Over Prevention - filed 2026-09-18

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (Back Over Prevention) and 25V829000 (Structure); however, the parts for the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time to make the parts available...

Unknown Or Other,back Over Prevention - filed 2026-09-17

Recieved recall notice 24S25 / NHTSA 24V951XXX about defected rear view camera malfunction. I have had an ongoing issue with camera not operating correctly. I have made several calls to Ford dealership and continued to be told parts not available. Why issue a recall and after 20 months latter still no fix. I am sure...

Back Over Prevention - filed 2026-09-16

The contact owns a 2019 Ford Flex. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image was intermittently blurry or inverted. The contact received notifications of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V8...

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More for the 2019 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.