2019 Ford Flex problems and complaints

Owners have filed 263 complaints with NHTSA about the 2019 Ford Flex. The most-reported areas: Back Over Prevention (148), Structure (60), Unknown Or Other (54).

Key takeaways

  • 263 owner complaints on file with NHTSA.
  • 4 involve a crash, 0 a fire, 3 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Back Over Prevention14856%
Structure6023%
Unknown Or Other5421%
Electrical System239%
Visibility/Wiper114%
Suspension73%
Engine62%
Lane Departure42%
Steering31%
Power Train31%
Seat Belts21%
Engine And Engine Cooling21%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Ford Flex SUV FWDNot ratedNot ratedNot rated4/5
2019 Ford Flex SUV AWDNot ratedNot ratedNot rated4/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Suspension - filed 2026-11-04

The contact owns a 2019 Ford Flex. The contact stated that after the wife had started the vehicle and attempted to drive forward, the front suspension failed and the vehicle became undrivable. Upon inspection, it was discovered that the front driver’s-side suspension ball joint and axle had fractured, and the front dri...

Structure,back Over Prevention - filed 2026-11-02

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 25V695000 (Back Over Prevention) and 25V829000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall...

Back Over Prevention - filed 2026-10-30

The contact owns a 2019 Ford Flex. The contact received notification of NHTSA Campaign Numbers: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rear-view camera displayed blank or distorted image. The local dealer was contac...

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More for the 2019 Ford Flex

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.