2012 Ford Fusion problems and complaints

Owners have filed 2619 complaints with NHTSA about the 2012 Ford Fusion. The most-reported areas: Steering (1514), Air Bags (436), Electrical System (178).

Key takeaways

  • 2619 owner complaints on file with NHTSA.
  • 111 involve a crash, 9 a fire, 66 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Steering151458%
Air Bags43617%
Electrical System1787%
Power Train1626%
Service Brakes1315%
Unknown Or Other1275%
Engine1195%
Structure1014%
Electronic Stability Control (esc)903%
Vehicle Speed Control873%
Fuel/Propulsion System602%
Suspension371%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2012 Ford Fusion 4 DR AWD4/53/54/55/5
2012 Ford Fusion 4 DR FWD4/53/54/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Steering - filed 2026-11-05

Driving my car and the error message flashes "service trac now" and "service power steering". I got home, but the next morning I had no power steering. This is the second time this has happened. This first time Ford reset some codes and it was fine for 2 month but it happened again. Apparently my car was made about ...

Steering,electrical System - filed 2026-11-04

Stirring assist module failure.

Steering - filed 2026-10-16

The contact owns a 2012 Ford Fusion. The contact stated that while entering the vehicle to start the engine, the power steering became inoperable. The contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering); however, the dealer refused to perform the steering gear recall repair because no Diagno...

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More for the 2012 Ford Fusion

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.