2020 Ford Fusion problems and complaints
Owners have filed 181 complaints with NHTSA about the 2020 Ford Fusion. The most-reported areas: Power Train (67), Engine (50), Electrical System (38).
Key takeaways
- 181 owner complaints on file with NHTSA.
- 10 involve a crash, 3 a fire, 5 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 67 | 37% |
| Engine | 50 | 28% |
| Electrical System | 38 | 21% |
| Unknown Or Other | 27 | 15% |
| Steering | 12 | 7% |
| Fuel/Propulsion System | 11 | 6% |
| Service Brakes | 10 | 6% |
| Forward Collision Avoidance | 8 | 4% |
| Engine And Engine Cooling | 6 | 3% |
| Suspension | 5 | 3% |
| Structure | 5 | 3% |
| Wheels | 4 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Fusion 4 DR AWD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2020 Ford Fusion 4 DR FWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Unknown Or Other - filed 2026-09-20
I recently acquired this vehicle from a dealer after the previous owner traded it in and after reviewing the Carfax I did some deeper digging into this vehicle and discovered that there are 3 recalls that have not been serviced. I am hoping that there wasn't any secondary damage due to the recalled items as I haven't n...
Power Train,engine - filed 2026-09-17
Coolant Intrusion. Started with thick white exhaust when starting up in morning. Turned into acceleration lags, car shutting engine off when parked, and exhaust smell coming inside of car. 2014-2019 models have a recall for cracked engine block allowing cooling to leak inside, but 2020 models do not although there is a...
Electrical System - filed 2026-09-16
The contact owns a 2020 Ford Fusion. The contact received notification for NHTSA Campaign Number: 23V440000 (Electrical System); however, the part to complete the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was ...
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More for the 2020 Ford Fusion
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.