2020 Ford Fusion problems and complaints
Owners have filed 186 complaints with NHTSA about the 2020 Ford Fusion. The most-reported areas: Power Train (67), Engine (53), Electrical System (38).
Key takeaways
- 186 owner complaints on file with NHTSA.
- 10 involve a crash, 3 a fire, 5 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 67 | 36% |
| Engine | 53 | 28% |
| Electrical System | 38 | 20% |
| Unknown Or Other | 28 | 15% |
| Fuel/Propulsion System | 12 | 6% |
| Steering | 12 | 6% |
| Service Brakes | 10 | 5% |
| Forward Collision Avoidance | 9 | 5% |
| Engine And Engine Cooling | 8 | 4% |
| Suspension | 5 | 3% |
| Structure | 5 | 3% |
| Wheels | 4 | 2% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2020 Ford Fusion
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2020 Ford Fusion 4 DR AWD | 5/5 | 4/5 | 5/5 | 4/5 |
| 2020 Ford Fusion 4 DR FWD | 5/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Engine And Engine Cooling - filed 2026-11-04
The contact owns a 2020 Ford Fusion. The contact stated that while driving, the check engine warning light illuminated. A diagnostic test was performed by an independent mechanic, and the failure was associated with the catalytic converter. The catalytic converters were replaced twice; however, the failure persisted. T...
Engine,fuel/Propulsion System - filed 2026-10-26
COMPONENT/SYSTEM: Gasoline vapor entering the occupied passenger cabin through the HVAC vents during and after rain with the A/C or heat on. Root cause unidentified, not because it cannot be found, but because Ford Motor Company has not once tested the vehicle under the condition in which the defect occurs, and has ref...
Unknown Or Other - filed 2026-10-20
Our 2020 Ford Fusion automatically shifts back into Park and displays the "Shift Sys Fault" error message, the primary culprit is a broken transmission shift cable bushing. Vehicle may be in gear and unable to stop itself from rolling on an incline unless parking brake is applied.
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More for the 2020 Ford Fusion
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.