2020 Ford Mustang problems and complaints

Owners have filed 120 complaints with NHTSA about the 2020 Ford Mustang. The most-reported areas: Power Train (25), Engine (25), Electrical System (25).

Key takeaways

  • 120 owner complaints on file with NHTSA.
  • 13 involve a crash, 5 a fire, 8 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train2521%
Engine2521%
Electrical System2521%
Unknown Or Other2218%
Service Brakes1916%
Back Over Prevention1210%
Air Bags87%
Fuel/Propulsion System76%
Structure65%
Hydraulic43%
Forward Collision Avoidance43%
Visibility43%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Ford Mustang C RWDNot ratedNot ratedNot rated5/5
2020 Ford Mustang 2 DR RWD5/55/55/55/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-09-15

Ford has several technical service bulletins on their 10 speed transmission. I have 28,000 miles on my vehicle and need a new transmission. My service manager says that the earlier 10 speeds have issues with some components that are not strong enough, and that current transmissions have been strengthened. He recommende...

Engine - filed 2026-09-10

Vehicle has 396 miles on the odometer. While preparing to back up, with the engine idling , the engine shut off without warning and I had no control of the steering and would not restart when I attempted to do so. This could have put anyone behind me at sever risk or maybe caused an accident should I have been on the h...

Power Train,engine,fuel/Propulsion System - filed 2026-08-20

2020 Ford Mustang with the 2.3L EcoBoost engine. The vehicle has a documented history of coolant loss with no visible external leak, consistent with the known coolant-intrusion defect in Ford's 2.3L EcoBoost engines where coolant leaks internally into the cylinders. The vehicle previously threw a cylinder misfire code ...

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More for the 2020 Ford Mustang

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.