2020 Honda Pilot problems and complaints

Owners have filed 494 complaints with NHTSA about the 2020 Honda Pilot. The most-reported areas: Electrical System (215), Engine (101), Unknown Or Other (96).

Key takeaways

  • 494 owner complaints on file with NHTSA.
  • 10 involve a crash, 5 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System21544%
Engine10120%
Unknown Or Other9619%
Forward Collision Avoidance9018%
Lane Departure449%
Power Train357%
Fuel/Propulsion System316%
Service Brakes265%
Fuel System235%
Gasoline235%
Vehicle Speed Control163%
Back Over Prevention122%

One complaint can name several components, so shares add up to more than 100%.

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NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Honda PILOT SUV AWD5/54/55/54/5
2020 Honda PILOT SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,unknown Or Other - filed 2026-11-01

Unknown. When I put the vehicle on reverse, I see this message: “Camera system failure”.

Forward Collision Avoidance - filed 2026-10-28

The front facing camera failed. Cruise control doesn’t work. Emergency braking doesn’t work. Lane departure warnings and lane keeping assistance doesn’t work. Forward collision warning doesn’t work. The forward facing camera failure was confirmed by an independent mechanic. Warning lights in the driver’s display show t...

Forward Collision Avoidance - filed 2026-10-07

On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System Problem, Road Departure Mit...

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More for the 2020 Honda Pilot

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.