2020 Honda Pilot problems and complaints

Owners have filed 486 complaints with NHTSA about the 2020 Honda Pilot. The most-reported areas: Electrical System (211), Engine (101), Unknown Or Other (95).

Key takeaways

  • 486 owner complaints on file with NHTSA.
  • 10 involve a crash, 5 a fire, 13 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Electrical System21143%
Engine10121%
Unknown Or Other9520%
Forward Collision Avoidance8417%
Lane Departure439%
Power Train357%
Fuel/Propulsion System316%
Service Brakes265%
Fuel System235%
Gasoline235%
Vehicle Speed Control163%
Back Over Prevention122%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Honda PILOT SUV AWD5/54/55/54/5
2020 Honda PILOT SUV FWD5/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Electrical System,lane Departure,forward Collision Avoidance - filed 2026-09-18

Front facing camera fail. Causing brake system adaptive cruise control, lane keeping assist , collision mitigation, road departure mitigation. Auto high beams to not work

Engine - filed 2026-09-10

After previously reporting that a connecting rod bearing noise developed after the timing belt maintenance package was performed near 100,000 miles, the connecting rod bearings failed around 3,000 miles later while going down the interstate with children in the car. Thankfully the Pilot, which was shaking and making n...

Structure - filed 2026-09-04

There is significant rust on the frame and undercarriage of the vehicle. There has been no actual safety concerns yet, but it may lead to severe issues if unaddressed. It has since an active recall exists for the corrosion of the rear subframe. A specific rust-related inspection is on hold until I receive further dir...

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More for the 2020 Honda Pilot

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.