2023 Hyundai Santa Cruz problems and complaints
Owners have filed 79 complaints with NHTSA about the 2023 Hyundai Santa Cruz. The most-reported areas: Power Train (25), Engine (20), Electrical System (14).
Key takeaways
- 79 owner complaints on file with NHTSA.
- 2 involve a crash, 3 a fire, 1 reported injury.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 25 | 32% |
| Engine | 20 | 25% |
| Electrical System | 14 | 18% |
| Unknown Or Other | 10 | 13% |
| Fuel/Propulsion System | 6 | 8% |
| Forward Collision Avoidance | 6 | 8% |
| Vehicle Speed Control | 6 | 8% |
| Service Brakes | 5 | 6% |
| Exterior Lighting | 4 | 5% |
| Trailer Hitches | 3 | 4% |
| Suspension | 2 | 3% |
| Structure | 2 | 3% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2023 Hyundai Santa Cruz PU/CC AWD | 5/5 | 5/5 | 5/5 | 4/5 |
| 2023 Hyundai Santa Cruz PU/CC FWD | 5/5 | 5/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Suspension - filed 2026-09-14
Unknown. I have had a clunking in the rear and have come across a TSB TSB 25-SS-003H. Seems like a safety issue. Rear shocks could be defective.
Electrical System - filed 2026-09-09
The push-to-open fuel filler door repeatedly failed to release, preventing refueling. The door locks through an electronic actuator tied to the central locking system, and there is no interior lever or owner-accessible manual override. Beginning in August 2026, the door intermittently failed to open when pushed with th...
Electrical System,unknown Or Other - filed 2026-07-27
my 2023 Santa Cruz had 7500 miles when purchased 4/25/26. I have had issues with the screen blackening/fading which cuts of electronics; ex; safety features. This was taken in twice. Then the truck loses power. Going 55 or 75, suddenly truck drops to 20mph. Car's honk, brake & swerve not to hit us. It has been at deale...
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More for the 2023 Hyundai Santa Cruz
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.