2020 Infiniti QX80 problems and complaints

Owners have filed 6 complaints with NHTSA about the 2020 Infiniti QX80. The most-reported areas: Unknown Or Other (2), Forward Collision Avoidance (2), Service Brakes (1).

Key takeaways

  • 6 owner complaints on file with NHTSA.
  • 0 involve a crash, 0 a fire, 0 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Unknown Or Other233%
Forward Collision Avoidance233%
Service Brakes117%
Visibility/Wiper117%
Back Over Prevention117%
Fuel System117%
Gasoline117%
Vehicle Speed Control117%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2020 Infiniti QX80 SUV AWD4/53/55/53/5
2020 Infiniti QX80 SUV RWD4/53/55/53/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Unknown Or Other - filed 2026-02-18

Sunroof shattered while driving. If I did not have sunroof cover closed, glass would have fallen on me into car and potentially cause distraction leading to crash. An insurance rep will be inspecting vehicle within the next 3-5 days. No prior warnings before glass shattered.

Service Brakes,forward Collision Avoidance - filed 2024-04-10

The brakes automatically engage without cause. The problem occurs at both city and highway speeds, from 20-75 mph. It is particularly bad when passing underneath a bridge. The car will abruptly stop. This has been ongoing for monthes. Sometimes, the vehicle will act inappropriately when the brake is applied by the dri...

Unknown Or Other,visibility/Wiper,back Over Prevention - filed 2023-07-25

While waiting in a parking lot, I was reviewing the settings available on the lower center display, one of those options was for "Camera." Inside this menu I found and made adjustment for options like brightness, contrast, tint, color, and black level... and while most of those seemed to work well, and I was able to ...

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More for the 2020 Infiniti QX80

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.