2014 Jeep Cherokee problems and complaints
Owners have filed 2646 complaints with NHTSA about the 2014 Jeep Cherokee. The most-reported areas: Power Train (1469), Engine (515), Electrical System (448).
Key takeaways
- 2646 owner complaints on file with NHTSA.
- 56 involve a crash, 16 a fire, 39 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 1469 | 56% |
| Engine | 515 | 19% |
| Electrical System | 448 | 17% |
| Unknown Or Other | 283 | 11% |
| Service Brakes | 187 | 7% |
| Fuel/Propulsion System | 186 | 7% |
| Vehicle Speed Control | 185 | 7% |
| Steering | 119 | 4% |
| Structure | 110 | 4% |
| Electronic Stability Control (esc) | 88 | 3% |
| Visibility/Wiper | 63 | 2% |
| Suspension | 63 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2014 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2014 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train - filed 2026-09-17
The contact owns a 2014 Jeep Cherokee. The contact stated that while accelerating from a stop, the transmission unexpectedly shifted into neutral(N), and the vehicle lost automotive power. The check engine warning light was illuminated. The “Service 4WD" message was displayed. The vehicle was towed to a dealer to be di...
Power Train,engine - filed 2026-09-09
This issue has occurred on several occasions. I successfully reverse but when I switch back to "drive" the vehicle enters a neutral state. When driving on the highway, the vehicle has slowed itself to 40mph and continues to slow itself until it becomes disabled. I currently see there has been a recall for this vehicle ...
Power Train - filed 2026-09-08
The PTU has failed and now my warranty claim is being denied. I drive a 2014 Jeep Cherokee and this is a COMMON issue with this car. It unfortunately has not fallen under a recall that I can see anywhere even though so many others have.
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More for the 2014 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.