2016 Jeep Cherokee problems and complaints
Owners have filed 1415 complaints with NHTSA about the 2016 Jeep Cherokee. The most-reported areas: Power Train (638), Engine (315), Unknown Or Other (313).
Key takeaways
- 1415 owner complaints on file with NHTSA.
- 37 involve a crash, 15 a fire, 27 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 638 | 45% |
| Engine | 315 | 22% |
| Unknown Or Other | 313 | 22% |
| Electrical System | 298 | 21% |
| Service Brakes | 94 | 7% |
| Vehicle Speed Control | 76 | 5% |
| Steering | 54 | 4% |
| Fuel/Propulsion System | 44 | 3% |
| Structure | 33 | 2% |
| Air Bags | 31 | 2% |
| Electronic Stability Control (esc) | 30 | 2% |
| Forward Collision Avoidance | 29 | 2% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2016 Jeep Cherokee
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2016 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2016 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train - filed 2026-11-05
The Power Transfer Unit (PTU) failed on my 2016 Jeep Cherokee at 126,000 miles, throwing code C14A7-97 and causing a sudden, dangerous loss of 4WD drivetrain engagement. A certified Jeep dealer confirmed the mechanical failure (Repair Order 8051781) but stated my VIN is excluded from Safety Recalls W47 / 45A and Warran...
Power Train,engine,fuel/Propulsion System - filed 2026-10-30
My jeep stalled while attempting to accelerate from a stopped position at a stop light at a busy intersection on or around June/July 2026. The car remained on, the gear shifts were moveable, but the vehicle would not move despite pressing on the gas. I scheduled a tow. After ten minutes, it randomly accelerated about a...
Power Train - filed 2026-10-26
The contact owns a 2016 Jeep Cherokee. The contact stated that while the vehicle was parked on a slight incline, the vehicle started moving. The contact depressed the brake pedal and became aware that the 4WD warning light was illuminated. The contact stated that the vehicle failed to shift into 4WD. The contact associ...
Diagnose it yourself
As an Amazon Associate we earn from qualifying purchases, at no extra cost to you.
More for the 2016 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.