2016 Jeep Cherokee problems and complaints
Owners have filed 1406 complaints with NHTSA about the 2016 Jeep Cherokee. The most-reported areas: Power Train (629), Engine (314), Unknown Or Other (313).
Key takeaways
- 1406 owner complaints on file with NHTSA.
- 37 involve a crash, 14 a fire, 27 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 629 | 45% |
| Engine | 314 | 22% |
| Unknown Or Other | 313 | 22% |
| Electrical System | 297 | 21% |
| Service Brakes | 94 | 7% |
| Vehicle Speed Control | 76 | 5% |
| Steering | 53 | 4% |
| Fuel/Propulsion System | 43 | 3% |
| Structure | 33 | 2% |
| Air Bags | 31 | 2% |
| Electronic Stability Control (esc) | 30 | 2% |
| Forward Collision Avoidance | 29 | 2% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2016 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2016 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Electrical System,unknown Or Other,engine - filed 2026-09-03
I was driving home from work, the digital display (center)!showed my speed at 82m/h and revving the engine, the actual speedometer showed the actual speed I was doing of 32m/h…(right side of display). Computer reading lights and license plate light not working, yet they are. Took to repair shop and they could only res...
Power Train - filed 2026-08-31
The vehicle suffered a complete internal failure of the Power Transfer Unit (PTU) drivetrain assembly. Authorized dealership Milford Auto Group diagnosed the vehicle on Invoice #45604 and confirmed in writing: "THE PTU HAS FAILED INTERNALLY AND NEEDS TO BE REPLACED".The manufacturer (FCA US LLC) issued a 15-year extend...
Air Bags - filed 2026-08-30
I was involved in a significant front-end collision while driving my 2016 Jeep Cherokee. The vehicle sustained extensive front-end damage, including substantial damage to the hood, front bumper, and front structural/components area. Despite the severity of the collision, none of the airbags deployed. I sustained injur...
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More for the 2016 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.