2017 Jeep Cherokee problems and complaints
Owners have filed 1334 complaints with NHTSA about the 2017 Jeep Cherokee. The most-reported areas: Power Train (647), Unknown Or Other (343), Electrical System (342).
Key takeaways
- 1334 owner complaints on file with NHTSA.
- 24 involve a crash, 6 a fire, 27 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 647 | 49% |
| Unknown Or Other | 343 | 26% |
| Electrical System | 342 | 26% |
| Engine | 258 | 19% |
| Vehicle Speed Control | 60 | 4% |
| Service Brakes | 58 | 4% |
| Steering | 45 | 3% |
| Electronic Stability Control (esc) | 42 | 3% |
| Air Bags | 26 | 2% |
| Fuel/Propulsion System | 18 | 1% |
| Forward Collision Avoidance | 17 | 1% |
| Suspension | 16 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2017 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2017 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train - filed 2026-09-21
PTU failed on my 2017 Cherokee Jeep. It should be involved in a recall BUT it is not and I’m paying out of pocket to this repair.
Suspension,electrical System,structure - filed 2026-09-04
CRITICAL VEHICLE SYSTEM SAFETY & TELEMATICS FAILURES: 1.ELECTRICAL & ELICTRICAL DEFECTS: The vehicle's primary infotainment and factory navigation display module suffers a total software and hardware failure. module suffers a total software and hardware failure. While operating on public roadway, including [XXX] enteri...
Unknown Or Other - filed 2026-09-01
I’m trying to get my car fixed the diagnostic result was that I need a new transfer case as a right now the the waiting time for that part is 8 months and over 700 on backup orders the more I dig in to this part it seems that is an issue with this model, probably should have been a recall on this. Please help me out to...
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More for the 2017 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.