2018 Jeep Cherokee problems and complaints
Owners have filed 683 complaints with NHTSA about the 2018 Jeep Cherokee. The most-reported areas: Power Train (292), Electrical System (190), Unknown Or Other (173).
Key takeaways
- 683 owner complaints on file with NHTSA.
- 11 involve a crash, 5 a fire, 7 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 292 | 43% |
| Electrical System | 190 | 28% |
| Unknown Or Other | 173 | 25% |
| Engine | 155 | 23% |
| Service Brakes | 36 | 5% |
| Steering | 30 | 4% |
| Fuel/Propulsion System | 26 | 4% |
| Vehicle Speed Control | 20 | 3% |
| Air Bags | 16 | 2% |
| Electronic Stability Control (esc) | 15 | 2% |
| Suspension | 8 | 1% |
| Forward Collision Avoidance | 6 | 1% |
One complaint can name several components, so shares add up to more than 100%.
| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2018 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2018 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Power Train,unknown Or Other - filed 2026-09-03
My 2018 Jeep Cherokee Trailhawk is subject to FCA Recall 01C/NHTSA 25V-011 for two-speed PTU failure. I have experienced 3 serious drivetrain events requiring towing. In April 2024, before the recall was announced, the vehicle suddenly lost acceleration while entering an interstate/on-ramp, with loud grinding/revving ...
Power Train - filed 2026-08-26
Noticed that while going slow and turning heard popping from the rear end. Had 3 different certified shops give me different answers to the cause. Had to attempt to find my wife a way to work. As stated previous We started at Becks for estimate and diagnosis. Then Daver Taylor transmission. Then I called Jeep Customer ...
Electrical System - filed 2026-08-13
I have a 2018 Jeep Cherokee. The exact component causing the problem is UNKNOWN. While driving, a “Service Shifter” warning appeared on the dashboard and all of the gear indicator lights illuminated at the same time. After I turned the vehicle off and restarted it, the warning disappeared. On a separate occasion, a “4W...
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More for the 2018 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.