2018 Jeep Cherokee problems and complaints
Owners have filed 690 complaints with NHTSA about the 2018 Jeep Cherokee. The most-reported areas: Power Train (297), Electrical System (190), Unknown Or Other (175).
Key takeaways
- 690 owner complaints on file with NHTSA.
- 11 involve a crash, 5 a fire, 7 reported injuries.
- Complaints are unverified owner reports; recalls are confirmed defects.
| Component | Complaints | Share |
|---|---|---|
| Power Train | 297 | 43% |
| Electrical System | 190 | 28% |
| Unknown Or Other | 175 | 25% |
| Engine | 155 | 22% |
| Service Brakes | 36 | 5% |
| Steering | 30 | 4% |
| Fuel/Propulsion System | 26 | 4% |
| Vehicle Speed Control | 20 | 3% |
| Air Bags | 16 | 2% |
| Electronic Stability Control (esc) | 15 | 2% |
| Suspension | 9 | 1% |
| Forward Collision Avoidance | 6 | 1% |
One complaint can name several components, so shares add up to more than 100%.
Parts for the 2018 Jeep Cherokee
GarageDex's verified specs for this car. Each Buy button searches Amazon for that exact part.
- Battery
- Engine oil
- Oil filter
- Engine air filter
- Cabin air filter
- Wiper blades
- Headlight bulb
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| Version | Overall | Front | Side | Rollover |
|---|---|---|---|---|
| 2018 Jeep Cherokee SUV 4WD | 4/5 | 4/5 | 5/5 | 4/5 |
| 2018 Jeep Cherokee SUV 2WD | 4/5 | 4/5 | 5/5 | 4/5 |
Latest complaints, as filed
Owner-written and unverified by NHTSA.
Unknown Or Other - filed 2026-11-04
My vehicle has a severe manufacturing design defect that allowed water to flood the Electronic Parking Brake module cavity. The vehicle is experiencing active electrical short-circuits, the car seized while driving. I had to have the car towed and despite being told there was a recall, I had to pay $1800 out of pocket ...
Power Train - filed 2026-10-29
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving, the "4WD System Service Required" message was displayed. Upon investigation, the contact discovered NHTSA Campaign Number: 25V011000 (Power Train); and associated the failure with the recall. The manufacturer was notified of the failure; howe...
Power Train - filed 2026-10-21
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving 55 MPH, the 4WD warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed with PTU failure. The approximate failure mileage was 111,000.
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More for the 2018 Jeep Cherokee
Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.