2019 Jeep Cherokee problems and complaints

Owners have filed 1639 complaints with NHTSA about the 2019 Jeep Cherokee. The most-reported areas: Power Train (801), Engine (457), Electrical System (340).

Key takeaways

  • 1639 owner complaints on file with NHTSA.
  • 40 involve a crash, 19 a fire, 37 reported injuries.
  • Complaints are unverified owner reports; recalls are confirmed defects.
Complaints by component
ComponentComplaintsShare
Power Train80149%
Engine45728%
Electrical System34021%
Unknown Or Other25616%
Steering1207%
Service Brakes1077%
Vehicle Speed Control825%
Air Bags423%
Fuel/Propulsion System392%
Forward Collision Avoidance322%
Electronic Stability Control (esc)272%
Wheels241%

One complaint can name several components, so shares add up to more than 100%.

NHTSA 5-Star crash ratings
VersionOverallFrontSideRollover
2019 Jeep Cherokee SUV 4WD4/54/55/54/5
2019 Jeep Cherokee SUV 2WD4/54/55/54/5

Latest complaints, as filed

Owner-written and unverified by NHTSA.

Power Train - filed 2026-09-19

My 2019 Jeep Cherokee experienced a Power Transfer Unit (PTU) failure that matches the known PTU recall defect, even though my VIN is not currently listed. The first code that appeared was C1494‑07, which is the recall‑related DTC. Cochran Jeep in Natrona Heights performed the recall software update and cleared the cod...

Power Train - filed 2026-09-17

I received a recall on my Jeep Cherokee in June (40D/NHTSA 26V-290) for Power Transfer Unit failure. I contacted FCA recall center [XXX]). The notice indicated that at present there was not remedy for the recall. In August we noticed that the vehicle was engaging into 4WD on dry pavement causing it to lunge when makin...

Power Train,unknown Or Other,engine - filed 2026-09-15

On September 14, 2025, while driving on the highway, the vehicle began shaking violently, the check engine light illuminated and began flashing, and the vehicle progressively lost power and became undriveable. The vehicle had to be towed. No warning lights appeared prior to the incident. This failure follows a documen...

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More for the 2019 Jeep Cherokee

Complaints are reports filed by owners with the National Highway Traffic Safety Administration. NHTSA publishes them without verifying them, and counts rise with how many cars were sold, so compare years of the same model rather than different models. Crash ratings are NHTSA's own 5-Star Safety Ratings results.